GH
Geraldine H
1 reviews | Active since Jul 2019
02 Aug 2021, 09:30
Pathetic Services
I honestly don't know if anyone at Discovery Health actually works as it doesn't seem that way. I updated my email address on my profile weeks ago, I even phoned to ensure that this was done and the correct email address is reflecting on my profile. But this morning I yet again received an email from Discovery on my old email address. This email account is going to be deleted in the next few days. Really how hard is it to simply update a clients email address.
Helpful (0)
Replies (6)0
Replies (6)
Discovery Health's replyOfficial
02 Aug 2021, 11:21Dear Geraldine H We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply02 Aug 2021, 11:21
Official
Dear Geraldine H We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
04 Aug 2021, 14:14Dear Geraldine H We have been in contact with you to address your concerns. Regards Discovery Health Servicing Team
Discovery Health's reply04 Aug 2021, 14:14
Official
Dear Geraldine H We have been in contact with you to address your concerns. Regards Discovery Health Servicing Team
GH
Geraldine H's updateReviewer Update
30 Aug 2021, 14:23Afternoon
Even after all the above I am still receiving mails on my old email address!! I really don’t understand why is it so hard for the people at Discovery to do their work, why do I have to deal with this incompetence.
Even after all the above I am still receiving mails on my old email address!! I really don’t understand why is it so hard for the people at Discovery to do their work, why do I have to deal with this incompetence.
GH
Geraldine H's update30 Aug 2021, 14:23
Reviewer Update
Afternoon
Even after all the above I am still receiving mails on my old email address!! I really don’t understand why is it so hard for the people at Discovery to do their work, why do I have to deal with this incompetence.
Even after all the above I am still receiving mails on my old email address!! I really don’t understand why is it so hard for the people at Discovery to do their work, why do I have to deal with this incompetence.
Discovery Health's replyOfficial
02 Sept 2021, 14:03Dear Geraldine H We have been in contact with you to discuss your concerns. Regards Discovery Health Servicing Team
Discovery Health's reply02 Sept 2021, 14:03
Official
Dear Geraldine H We have been in contact with you to discuss your concerns. Regards Discovery Health Servicing Team
GH
Geraldine H's updateReviewer Update
12 Sept 2021, 12:40Afternoon
After being promised that the above concerns will be address I am still getting Covid Vaccine emails on my old email address, the last mail was received on Thursday last week. I am honestly now getting sick and tired of the incompetence from Discovery. I simply don’t understand why it is this hard for Discovery to change my email address to the correct address.
After being promised that the above concerns will be address I am still getting Covid Vaccine emails on my old email address, the last mail was received on Thursday last week. I am honestly now getting sick and tired of the incompetence from Discovery. I simply don’t understand why it is this hard for Discovery to change my email address to the correct address.
GH
Geraldine H's update12 Sept 2021, 12:40
Reviewer Update
Afternoon
After being promised that the above concerns will be address I am still getting Covid Vaccine emails on my old email address, the last mail was received on Thursday last week. I am honestly now getting sick and tired of the incompetence from Discovery. I simply don’t understand why it is this hard for Discovery to change my email address to the correct address.
After being promised that the above concerns will be address I am still getting Covid Vaccine emails on my old email address, the last mail was received on Thursday last week. I am honestly now getting sick and tired of the incompetence from Discovery. I simply don’t understand why it is this hard for Discovery to change my email address to the correct address.
Discovery Health's replyOfficial
08 Oct 2021, 16:55Dear Geraldine H We have been in contact with you to address your concerns. Regards Discovery Health Servicing Team
Discovery Health's reply08 Oct 2021, 16:55
Official
Dear Geraldine H We have been in contact with you to address your concerns. Regards Discovery Health Servicing Team