KVdM
Karen Van der Merwe
1 reviews | Active since Dec 2016
29 Jun 2021, 08:47
Pathetic service with no one willing to help me when I call them.
They have withdrawal my membership with them for absolutely no good reason and now they have a million excuses as to why they cant reimbur*****t us as our monthly payments after they have sent me a letter to acknowledge the reimbur*****t. It has been more than 10 working days and still nothing has happened after they said it would take 5-7 working days
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Replies (3)KVdM
Karen Van der Merwe's updateReviewer Update
29 Jun 2021, 08:49They never get back to you after they say they will with a confirmation. And if you call the General Customer care number they take forever to answer.
KVdM
Karen Van der Merwe's update29 Jun 2021, 08:49
Reviewer Update
They never get back to you after they say they will with a confirmation. And if you call the General Customer care number they take forever to answer.
Discovery Health's replyOfficial
29 Jun 2021, 10:44Dear Karen V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply29 Jun 2021, 10:44
Official
Dear Karen V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
29 Jun 2021, 13:34Dear Karen V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply29 Jun 2021, 13:34
Official
Dear Karen V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team