MH
Mike H

1 reviews | Active since May 2012

30 Jun 2021, 15:52

Pathetic service - systems don't work

Firstly I submitted a claim which was clearly marked "PAID" Discovery paid the doctor and not me. After 8 calls I have still not resolved the issue to my satisfaction. I also tried WhatsApping and that also didn't work. Secondly I got an email requesting me to book online for the Covid vaccination. The link sent does not work.

0
Replies (2)
Discovery Health
Discovery Health's reply01 Jul 2021, 08:05
Official
Dear Mike H We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Jul 2021, 15:29
Official
Dear Mike H We contacted you to discuss your concerns. RegardsDiscovery Health Servicing Team