ZEz
Zarreen Essop zarreen.essop
1 reviews | Active since Jul 2023
15 Nov 2025, 15:04
Pathetic service once again
Not sure why we nominate a GP and still get rejected that we must use a nurse led consultation via clicks? Fix up this claim issue
Membership number: ***
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
17 Nov 2025, 06:53Dear Zarreen E
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply17 Nov 2025, 06:53
Official
Dear Zarreen E
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
ZEz
Zarreen Essop zarreen.essop's updateReviewer Update
21 Nov 2025, 07:42Still no resolution, you keep on sending me emails that it was supposed to be nurse led but you guys are not seeing that I changed the GP in December and the change takes place the following month which is 1st November. I checked on the app that Y Omar is the nominated GP before going there. Process is followed but your *********** staff is unable to look at history and current
ZEz
Zarreen Essop zarreen.essop's update21 Nov 2025, 07:42
Reviewer Update
Still no resolution, you keep on sending me emails that it was supposed to be nurse led but you guys are not seeing that I changed the GP in December and the change takes place the following month which is 1st November. I checked on the app that Y Omar is the nominated GP before going there. Process is followed but your *********** staff is unable to look at history and current
Discovery Health's replyOfficial
21 Nov 2025, 17:10Dear Zarreen E
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health's reply21 Nov 2025, 17:10
Official
Dear Zarreen E
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team