Pathetic service from the keycare auth team

Item: Discovery Health
Rating: 1
Author: johanne N

Its a shame that the only way you get the key care auth team to call you is when a complaint is loaded, shocking service received a manager or ceo should be looking into the service this team gives to clients.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

07 Sept 2023, 14:16

Dear johanne N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply07 Sept 2023, 14:16

Official

Dear johanne N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

11 Sept 2023, 10:55

Dear Johanne N

We have been in contact with you.

Regards

Discovery Health Servicing Team

Discovery Health's reply11 Sept 2023, 10:55

Official

Dear Johanne N

We have been in contact with you.

Regards

Discovery Health Servicing Team