Pathetic \service"from Discovery yet again!"""

I joined Discovery hospital plan 2 months ago. They were meant to debit me for R1110.They triple debited me for R3330, when i urgently needed money to book flights as i went to Europe. I called them, emailed them and asked them to reverse 2 of the 3 debits. They said they could only reverse 1 debit, after alot of arguing they decided to refund the 2 premiums and said i must wait 5 working days. Phoned them after 5 working days, they then said that the refund was not released as they made a mistake.So they said i must wait another 5 working days, after i told them how urgently i needed my funds back!So i went to my bank and i had to reverse all 3 debits, i emailed Angie Vorster, who initially dealt with my app, i told her i was going to reverse all 3 debits and i will never be using their services ever again! I woke up this morning to see that Discovery debited me R1110 now! I phoned Discovery this morning, they put me on hold for so long, the lady i spoke to said they dont do refunds, i ask to speak to a manager and 26min later on my cell, no response. I hung up. Now i have to reverse debit and cant get a bond as Discovery have *****ed up my banking! No apologies, no calls,nothing! <div><br></div><div><em>(Supplier name changed from Discovery Life to Discovery Health by Hellopeter.com)</em></div>