RW
Roxanne W

1 reviews | Active since May 2019

19 Sept 2019, 23:45

Pathetic service from Discovery ONCE AGAIN!!!!

I'm disgusted in the service and the so called "care" for their clients. Discovery is a money making scheme! I was rushed to hospital with abdominal pain, the requested I get blood tests done before they authorize the hospital admission... got the blood tests done paid out of our own pocket for that then they rejected it. They then requested ultra sounds and x rays and again they rejected. I was eventually discharged not to mention the Doctors did this with a heavy heart due to the seriousness of the pain i am in... STILL IN PAIN, NO PAIN MEDS AS WE SPENT OUR LAST BIT OF MONEY ON THE BLOOD TESTS!!!!! I am outraged at your poor pathetic service. Why am i paying for my hospital plan ?????? This is not the first time you have let me down!!

Now im home in agony still no answers as to what is wrong, no comfort in anything i had done...medical bills i have to pay at the hospital BEFORE month end! Where must i find this kind of money?

You are unbelievable!

0
Replies (2)
Discovery Health
Discovery Health's reply20 Sept 2019, 11:15
Official
Dear Roxanne 

Your concerns are important to us. We will contact you soon to answer your comments.

Kind regards
Discovery Health Servicing Team 


Discovery Health
Discovery Health's reply23 Sept 2019, 13:31
Official
Dear Roxanne 

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team