Pathetic service from Discovery Medical Aid Scheme

I joined Discovery's Medical Aid Scheme in February 2024. I was using DEPO Provera contraception for a year, but stopped it since November 2023. My menstrual cycle has not resumed, and this was a cause of concern which I shared with my GP. My GP then referred me to a gynaecologist, but Discovery refused to authorize it as they flagged my missing menstrual cycle as a pre-existing condition and as such have terminated my contract. I tried explaining to the consultant, Rosanna, that a missed menstrual is a common side effect of this contraception as explained to me by my GP and the nurse at Dischem Clinic. I am extremely perturbed as to why Discovery would terminate my contract. I would not recommend this medical aid scheme to anyone!