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cynmood C

1 reviews | Active since Jan 2017

15 Jun 2022, 09:13

PATHETIC SERVICE FROM DISCOVERY HEALTH

to Adrian Gore and the rest of the Discovery team, I wish you will work at the same pace in providing service as you do in receiving my monthly premiums. I had to postpone my chemo treatment because of your incapcity to undate your system with my benefits due. DO YOU EVEN CARE THAT THERE ARE PATIENTS WITH LIFE THREATENING ILLNESS, I THINK NOT. Not even a courtesy call back to give a progress report on the possible resolution and i am waitng since Friday 10th June . Cynthia Moodley

0
Replies (2)
Discovery Health
Discovery Health's reply15 Jun 2022, 10:23
Official
Dear Cynthia M
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply17 Jun 2022, 09:34
Official
Dear Cynthia M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team