MC
Michlin C

1 reviews | Active since May 2017

23 Sept 2020, 09:08

Pathetic service from Discovery

No customer care, zero service!!

No one gives a dam about your complains or queries.

3 years and my issue is still not sorted out

Paying for nonsense!!

Emails, complains and calls where they put you on hold for over 15 minutes until your airtime gets depleted and then they don't bother calling back.

Pathetic!!

I will definitely be changing this service provider

0
Replies (2)
Discovery Health
Discovery Health's reply23 Sept 2020, 11:28
Official
Dear Michlin C
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply28 Sept 2020, 17:49
Official
Dear Michlin C
 
We have been in contact with you to discuss your concerns.
 
Regards 
Discovery Health Servicing Team