PATHETIC SERVICE FROM CALL CENTRE

First of all, my account is cancelled without as much as a phone call after being a member my whole life?? Really Discovery??

Now. There is a outstanding amount that needs to be settled before I can rejoin. I get informed by an agent that someone in the creditors department will be in contact with me to make the necessary arrangements. I have been waiting for almost a month.

Today I receive the first phone call, only to be told no arrangements available. I just need to make payment. Again, is this Discovery's idea of service to lifelong customers??

Sort it out. TODAY STILL or I am simply going elsewhere. Good luck Discovery.