RN
Rowynne N

1 reviews | Active since Jul 2015

14 Jan 2025, 15:28

Pathetic Service

I have been having an ongoing issue with Discovery deducting the cost of my "CHRONIC" medication from my MSA. Everytime I reported it with explicit detail I get a mail back stating that they need the info I already provided. It seems like their consultants (Shivaan Sookraj) and previous ones just don't want to do their jobs!

0
Replies (2)
Discovery Health
Discovery Health's reply15 Jan 2025, 06:29
Official
Dear Rowynne N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply07 Feb 2025, 13:53
Official
Dear Rowynne N

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team