Pathetic Service

This is absolutely terrible service received from TFG Discovery Health. i have seen a specialist and called in for a authorization number which was given to me. Why do i have to go see a GP now to get a referral letter. So this means everytime i need to go see a specialist i need to go see a GP. This is time consuming. Previous agents have helped me before and now this Lady Vasha is telling me i need to go see a GP first. This is not the first time i am seeing this specialist. The service from TFG Discovery health is really pathetic,