Pathetic Service cubed.

This is the third post that I am writing about the very same problem. An account has not been paid because Discovery claim that the doctor has put the wrong code on the account. Naturally they are incapable of telling anyone what the right code is. In fact they have even admitted that they dont have a list of correct or acceptable codes. These are apparently made up on the fly.

Numerous emails, phone calls and two reports to Hello Peter. Promises to resolve the problem. Nothing every happens. Please close your call centre. It is a total waste of time and money.