TM
Tebogo M
1 reviews | Active since Sept 2018
17 Mar 2026, 04:34
Pathetic service and response time to resolve customers issues
Issues not resolved now going for my 2nd month no feedback.
I called in 20th Feb 2026 I advised the support team that I have not been paid for the activity I did but the GP was paid .
I was told to wait till the 27th Feb ,I waited nothing happened,I called back 27Febon the 28 Feb am just taken from pillar to post .
Thy always escalated with no feedback ,the worst part I need to buy air time and to call the
Ref:***_ but still nothing from discovery
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
17 Mar 2026, 06:11Dear Tebogo M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply17 Mar 2026, 06:11
Official
Dear Tebogo M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
TM
Tebogo M's updateReviewer Update
19 Mar 2026, 03:09Wow discovery thank you for the one phone and still waiting for feedback.
Your service again have proven to be ************* and lies my issue has not been resolved yet come payroll my money is debited.
Your service again have proven to be ************* and lies my issue has not been resolved yet come payroll my money is debited.
TM
Tebogo M's update19 Mar 2026, 03:09
Reviewer Update
Wow discovery thank you for the one phone and still waiting for feedback.
Your service again have proven to be ************* and lies my issue has not been resolved yet come payroll my money is debited.
Your service again have proven to be ************* and lies my issue has not been resolved yet come payroll my money is debited.
Discovery Health's replyOfficial
27 Mar 2026, 13:55Dear Tebogo M
We are busy investigating your query and will contact you soon.
Regards
Discovery Health Servicing Team
Discovery Health's reply27 Mar 2026, 13:55
Official
Dear Tebogo M
We are busy investigating your query and will contact you soon.
Regards
Discovery Health Servicing Team
