TM
Tebogo M

1 reviews | Active since Sept 2018

17 Mar 2026, 04:34

Pathetic service and response time to resolve customers issues

Issues not resolved now going for my 2nd month no feedback.

I called in 20th Feb 2026 I advised the support team that I have not been paid for the activity I did but the GP was paid .

I was told to wait till the 27th Feb ,I waited nothing happened,I called back 27Febon the 28 Feb am just taken from pillar to post .

Thy always escalated with no feedback ,the worst part I need to buy air time and to call the

Ref:***_ but still nothing from discovery

0
Replies (3)
Discovery Health
Discovery Health's reply17 Mar 2026, 06:11
Official
Dear Tebogo M
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
TM
Tebogo M's update19 Mar 2026, 03:09
Reviewer Update
Wow discovery thank you for the one phone and still waiting for feedback.

Your service again have proven to be ************* and lies my issue has not been resolved yet come payroll my money is debited.
Discovery Health
Discovery Health's reply27 Mar 2026, 13:55
Official
Dear Tebogo M

We are busy investigating your query and will contact you soon.

Regards 
Discovery Health Servicing Team