RH
Ruwaida H

1 reviews | Active since Mar 2012

17 Mar 2022, 10:21

Pathetic service all round

Pathetic service. I sent an enquiry over the weekend. An agent phoned me 16.03.2022. I asked to be phoned after work at 4.45pm. No phone call was received and today, 17.03.2022, I received an SMS indicating the case has been closed. Us this the pathetic service being offered to potential clients even prior to becoming a client? It leaves much to be questioned for sure. I am disgusted.

0
Replies (2)
Discovery Health
Discovery Health's reply17 Mar 2022, 10:34
Official
Dear Ruwaida H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply17 Mar 2022, 11:57
Official
Dear Ruwaida H

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team