JM
James M
1 reviews | Active since Sept 2012
09 Mar 2023, 09:41
Pathetic service
It’s been 2months since l have been unable to access my information on the app, l informed Discovery, escalated and complained by Discovery has just decided to ignore me. This is the worst service l have received from a service provider who l am paying lots of money every month!!
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
09 Mar 2023, 10:26Dear James
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply09 Mar 2023, 10:26
Official
Dear James
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
09 Mar 2023, 13:43Dear James
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply09 Mar 2023, 13:43
Official
Dear James
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
JM
James M's updateReviewer Update
14 Mar 2023, 07:15Why are you lying? No one has been in touch with me. Even my emails have gone unanswered.
The last communication was almost a month ago when you said you were investigating, that was it!!
Have you no shame? Such a big company which charges such huge amounts for services yet you can’t get anyone to resolve issues let alone communicate truthfully to clients!!
The last communication was almost a month ago when you said you were investigating, that was it!!
Have you no shame? Such a big company which charges such huge amounts for services yet you can’t get anyone to resolve issues let alone communicate truthfully to clients!!
JM
James M's update14 Mar 2023, 07:15
Reviewer Update
Why are you lying? No one has been in touch with me. Even my emails have gone unanswered.
The last communication was almost a month ago when you said you were investigating, that was it!!
Have you no shame? Such a big company which charges such huge amounts for services yet you can’t get anyone to resolve issues let alone communicate truthfully to clients!!
The last communication was almost a month ago when you said you were investigating, that was it!!
Have you no shame? Such a big company which charges such huge amounts for services yet you can’t get anyone to resolve issues let alone communicate truthfully to clients!!
Discovery Health's replyOfficial
24 Mar 2023, 12:16Dear James
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply24 Mar 2023, 12:16
Official
Dear James
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team