Pathetic Service

Why is it when you stop posting bad reviews and not copying in the medical scheme council Discovery does not bother to update you or paid out your claim. there management team needs to be retrained as they fail to understand and follow through on the simplest of instructions. After this post I should receive a call from a customer relationship manager who would have not even read the notes or have any understanding of my case. This should be about the 80th time I have had to explain myself. I am actually wanting to make contact with Deon Viljoen or Adrian Gore so maybe they will be able to resolve my issues. As member I fell disrespected.