RB
Ruwayda B

1 reviews | Active since Aug 2021

20 Aug 2021, 15:27

Pathetic service! A zero rating

App**** to see a specialist they took nearly two months to get back to me. Only to tell me that medical aid has been terminated and that I need to resubmit. I've been paying so much each and every month to get this pathetic service! Still waiting for a "MANAGER" to call. Will not be recommending this medical aid to anyone!!

0
Replies (2)
Discovery Health
Discovery Health's reply23 Aug 2021, 08:16
Official
Dear Ruwayda B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Aug 2021, 09:46
Official
Dear Ruwayda B We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team