DL
Dalene L

1 reviews | Active since Mar 2022

19 Jul 2025, 13:00

Pathetic Service

I have a script newly given by cardiologist to manage my heart failure! 6 month repeat, only had 1 month so far to manage my heart failure. Today, I go to fill new month, says over annual something next sporactin dose 2026 what the hell!!!!! I then run out of airtime while talking to Demi from discovery to sort out whilst I'm in chemist, she doesn't even bother to call me back to see why call dropped. Absolutely PATHETIC!!!!! Discovery So quick to take your money snd we pay PREMIUM PRICES but so slow to rectify or apply competence to what should be a simple solution!!!!!!!

0
Replies (2)
Discovery Health
Discovery Health's reply21 Jul 2025, 08:44
Official
Dear Dalene L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply21 Jul 2025, 15:29
Official
Dear Dalene L

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team