PATHETIC SERVICE

I am utterly disgusted of the service I received from Discovery,I have a credit at Discovery and was informed on the 8th of January 2021 that it would take 3 working days.Up until today I have not received my money!Every consultant I have spoken to gave me different stories.The last consultant I spoke to informed me I need to fill in a claim form then email it together with my bank statement and i.d which I did, that was the last I heard of her!The level of service and urgency is quite disturbing to say the least!