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raeesah H

1 reviews | Active since Jun 2020

15 Oct 2024, 17:13

Pathetic service

I made a payment on the 30.09.2024 for the month of October, everytime I speak to an agent they advise that my payment has been allocated but after a few days my medical aid gets stopped. I sent POP and spoke to different agents sent through my POP and everything. I do not know what else to do this is absolutely unacceptable

0
Replies (2)
Discovery Health
Discovery Health's reply16 Oct 2024, 07:05
Official
Dear Raeesah H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply16 Oct 2024, 15:19
Official
Dear Raeesah H

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team