kC
katarina C

1 reviews | Active since Jul 2018

14 Jan 2022, 08:27

Pathetic service

I received my first Pfizer vaccine on 08 July 2021 at the discovery site at the Gallagher estate-Midrand. Unfortunately, the nurse (Junior Noko) logged that I received Jhonson and Jhonson instead of Pfizer. She told me that the logged mistake would be corrected, but when I came to get the second dose on 21 August 2021, I found out that the logged vaccination data had not been sorted out yet. On the same day, I received the second shot of the Pfizer vaccine. Again, I was assured that they would correct logged info, but unfortunately, I could not receive the correct vaccination certificate until today. In November, I contacted discovery and covid government administration. Still, the issue has not been sorted as the government department told me to contact discovery and discovery to contact the government health department. I contacted a nurse who made a mistake with logging, and she sent me a JJ vaccination certificate, which is incorrect and told me it doesn’t matter; at least I have a certificate. I went to Gallagher estate and found out that this covid vaccination site was closed.

0
Replies (3)
Discovery Health
Discovery Health's reply14 Jan 2022, 10:42
Official
Dear Katarina C
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply14 Jan 2022, 12:59
Official
Dear Katarina C
 
We have been in touch with you to answer your comments.
 
Regards 
Discovery Health Servicing Team 
kC
katarina C's update19 Apr 2022, 23:11
Reviewer Update
It has been over three months, and I still haven't received the correct covid certificate.