KS
Katlego S
1 reviews | Active since Aug 2017
14 Nov 2019, 14:48
Pathetic service
The service has been pathetic from start, is it an unpleasant experience to join them as you are sent from pillar to post and endless requests. I am still struggling to get a refund from them for the money I was told I should use then get a refund from the. I wouldn't recommend this scheme to any as it is not as easy to join them as they make it out to be.
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Replies (2)
Discovery Health's replyOfficial
14 Nov 2019, 16:00Dear Katlego Seabi
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Discovery Health's reply14 Nov 2019, 16:00
Official
Dear Katlego Seabi
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
KS
Katlego S's updateReviewer Update
05 Dec 2019, 09:09The claim that I have submitted has not been paid out even now, it has been escalated 3 times already and nothing is done. Is this the kind of service i will be getting going forward? I have never used my benefits but already I am have problems....
KS
Katlego S's update05 Dec 2019, 09:09
Reviewer Update
The claim that I have submitted has not been paid out even now, it has been escalated 3 times already and nothing is done. Is this the kind of service i will be getting going forward? I have never used my benefits but already I am have problems....