SK
Sipokazi K
1 reviews | Active since Jul 2021
14 May 2024, 12:57
Pathetic Service
I am very disappointed with the service I received at Cape Town "walk-in" centre. I had a list of things to do within the brand and I was told by the black gentleman that they no longer had a Walk-In Centre and that I needed to make an appointment with a Broker or Wellness Consultant.
I am really disappointed as I could not be helped with my Chronic, PMB , Employee benefits, RA, Vitality and Gap cover.
I am a loyal Discovery member who happens to be ex-staff member.
That guy on the floor is very unprofessional.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
15 May 2024, 06:50Dear Sipokazi K
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply15 May 2024, 06:50
Official
Dear Sipokazi K
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
15 May 2024, 10:26Dear Sipokazi K
We’ve contacted you and addressed your concern.
Regards
Discovery Health Servicing Team
Discovery Health's reply15 May 2024, 10:26
Official
Dear Sipokazi K
We’ve contacted you and addressed your concern.
Regards
Discovery Health Servicing Team
