Pathetic service.

Pathetic service. First they change my income bracket without verification so you can imagine the shock when I saw the deduction. You have to call 10 times and speak to 10 different people explaining your situation 10 times. Then they say they say they will call you back which never happens. You have to send emails to this email address that says uploading for almost hours. They want a no reply code that up to now has not been sent. I will be seeking other medical aid. How do you deal with people that have no consideration for another person. You call an tell them it's a matter of urgency but that is not important to them. Disgusting service.