1 reviews | Active since Dec 2011
Pathetic Service
<p>Called in on 26/7 at 3.14pm and spoke to a lady who verified details and transferred me to Nwabisa Sophazi in the Client Services Dept who confirmed a callback due to reference number ********** 599 which was submitted on sunday 24/07/2016 and was told the claim should have been captured with feedback in 1 day. The process for Nwabisa to escalate the claim outcome would take another 2 to 3 working days for any kind of feedback. Completely dissapointed and not happy with the claim procedure.</p>
Dear nazeera1
We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.
Regards
Discovery Health Servicing Team
Dear nazeera1
We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.
Regards
Discovery Health Servicing Team
Dear nazeera1
We can confirm that we have sent you final feedback by email. Please check your inbox and let us know if there’s anything else we can help with.
Regards
Preeti Jagjiwan
Dear nazeera1
We can confirm that we have sent you final feedback by email. Please check your inbox and let us know if there’s anything else we can help with.
Regards
Preeti Jagjiwan