AM
Asha M

1 reviews | Active since Jun 2016

15 Jun 2016, 12:26

Pathetic Service

<p>Hi, I was admitted at the Kingsway Hospital last year. I was rushed to hospital for severe headaches.</p> <p>I was sent for and MRI by the doctor whilst admitted into hospital. I know receive lettters and summons because Discovery has not paid Lake Smith and Partners the amount due. Discovery say that they refuse to pay it because I was admitted for backaches!</p> <p> </p> <p>I have contacted Discovery on a daily basis from last year and they asked me to get my doctors reports indicating my reason for being admitted and the reason for the MRI. I did send it to Discovery and they still refuse to pay it even after the doctor has mentioned that I was indeed admitted for severe headaches!</p> <p> </p> <p>So why is Discovery still refusing to pay this?</p> <p>I was admitted into hospital whilst the MRI was conducted and still they refuse to pay!</p> <p> </p> <p>Someone please assist me!</p>

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Replies (2)
Discovery Health
Discovery Health's reply15 Jun 2016, 12:33
Official

Hi Ashamaharaj

Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply20 Jun 2016, 11:24
Official

Hi Ashamaharaj

We have contacted you with a resolution to your issues. Please contact us if you have any other queries.

Regards
Anil