JE
JACKIE E
1 reviews | Active since Oct 2012
15 Dec 2015, 12:25
PATHETIC SERVICE!!!
I have phoned 2 months ago and ask for a new card, cause my medical card was ****** with my bakkie-Till today I have still not received my new card- On the request I have ask that they must please send me 2 so my wife can keep one with her. You guys have no idea how inconvenient this is for me. And the big issue is I am leaving tomorrow to go on leave-And as you know I am HIGHLY ALLERGIC TO BEE STING---I NEED TO HAVE MY MEDICAL AID CARD WITH ME AT ALL TIMES. But why should you guys care as long as you can take the monthly fees then you happy and ***** the member--Well if I don't get my card and something happens then YOU WILL BE LIABLE FOR THAT-NB SO DON'T SAY THEN YOU WERE NOT AWARE OF IT
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Discovery Health's replyOfficial
23 Dec 2015, 11:01Hello ENGELJ,
Thank you for your comment.
We've confirmed that we have contacted you. You requested to be contacted in January 2016 to have your cards couriered to you. We will be on contact with you as requested to ensure you receive your membership cards.
Kind regards
Sirgree
Thank you for your comment.
We've confirmed that we have contacted you. You requested to be contacted in January 2016 to have your cards couriered to you. We will be on contact with you as requested to ensure you receive your membership cards.
Kind regards
Sirgree
Discovery Health's reply23 Dec 2015, 11:01
Official
Hello ENGELJ,
Thank you for your comment.
We've confirmed that we have contacted you. You requested to be contacted in January 2016 to have your cards couriered to you. We will be on contact with you as requested to ensure you receive your membership cards.
Kind regards
Sirgree
Thank you for your comment.
We've confirmed that we have contacted you. You requested to be contacted in January 2016 to have your cards couriered to you. We will be on contact with you as requested to ensure you receive your membership cards.
Kind regards
Sirgree