1 reviews | Active since Aug 2017

20 Nov 2018, 11:49

Pathetic service

Such terrible service from Discovery health..... I am waiting for a Auth for my daughter to see a Specialist from Monday 12 November 2018 and the so called PMA form that was sent out is sent to a Dr in KZN.... I stay in Gauteng. Cant you see something is wrong???? Pathetic. Not the first time I struggle with a Auth. Some people want to help and others just dont care!!!!!!

0
Replies (2)
Discovery Health
Discovery Health's reply20 Nov 2018, 13:14
Official
Dear angelique-venter

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 Nov 2018, 07:24
Official
Dear  angelique-venter 

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team