MvdB
Marelize van den Bergh

1 reviews | Active since Mar 2009

30 Oct 2018, 10:50

Pathetic Service

Never in my life have I experienced such incompetence. We have been trying for over a month to add employees to an employer group and everything there is an excuse or document outstanding! We have received so many reference numbers for all the calls, and still this is not sorted out. Seems Discovery Health does not want new business and we should rather move our employer to another health scheme.

0
Replies (2)
Discovery Health
Discovery Health's reply30 Oct 2018, 13:26
Official

Dear Daisy99

We apologise for the frustration this has caused. We will contact you to resolve the matter as soon as we can.

Kind regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply01 Nov 2018, 12:58
Official

Dear Daisy99

We have been in touch to answer your comments.

Kind regards
Discovery Health Servicing Team