Pathetic Service

I have had to follow up on my own with regards to an authorization for a specialist. A whole week I have been waiting for an authorization and I have had to cancel my specialist appointments because they do not keep me update on the progress. Every time I call, I am told there is something my doctor has forgotten to fill in and it's puzzling because had I not called in for a follow up, no one would have bothered to let me know. I am sitting waiting here waiting for confirmation every single day.

I could be rotting away and they just do not seem to care. I am frustrated and upset. I feel I could have already been treated by a public specialist already. I am paying my medical fees for nothing.