Pathetic Service

And so here we go again. Discovery make sure that whoever contacts you can never be contacted again. Every time someone phones me to tell me they'll sort out my problem they do not and it is impossible to track them down to speak to them as all you get is generic phone number to the call centre. A "s****ed" consultant named Biren Singh phoned me and promised to sort out the mess that is my PMB approved benefit. They took the money from my day-to-day benefits instead of PMB and still owe me R1300. It is impossible to either email or phone Mr Biren Singh as all I get from him is the call centre phone number and a generic "noreply" email. The level of incompetence is astounding. I get a different story each time I speak to someone that does not resolve the problem but in fact leads to even more confusion. Useless