cJ
chantal J

1 reviews | Active since May 2014

27 Feb 2017, 10:59

pathetic service

<p>So i posted on their wall sent numerous inbox messages no reply. So here i go agin i informed discovery i am no longer working and would like to change my plan to a plan i can afford however they decide to restrict me telling me which options i can change to i informed the lady assisting me tha is not possible as currently i ncannot afford the amount im paying now and she then confirmed i will have to cancel im taking this up up the ombudsman for medical service</p>

0
Replies (2)
Discovery Health
Discovery Health's reply27 Feb 2017, 11:35
Official

Dear caid28

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply01 Mar 2017, 13:14
Official

Dear caid28

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team