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Lizel T
1 reviews | Active since Oct 2010
22 Aug 2019, 11:13
Pathetic service
Another useless company not listening to customers. I made an arrangement with Discovery to make payment by monthly installments on an outstanding amount. I have never skipped one payment so far. Today they notified me I'm listed on the credit bureau for bad credit. For 3 months now in a row, I have been telling you this over the phone, sent email etc. Thanks Discovery, I will now escalate this to my legal council. See you in court.
Helpful (0)
Replies (6)0
Replies (6)
Discovery Health's replyOfficial
22 Aug 2019, 11:23Dear Lizel
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Discovery Health's reply22 Aug 2019, 11:23
Official
Dear Lizel
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
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Lizel T's updateReviewer Update
23 Aug 2019, 08:32Still no feedback?
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Lizel T's update23 Aug 2019, 08:32
Reviewer Update
Still no feedback?
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Lizel T's updateReviewer Update
23 Aug 2019, 14:35What does a client need to do to get through your thick heads that an arrangement was already made? You let the phone ring only twice before you put it down, then you send me an email that I already responded to previously? Do you actually think this will resolve anything?
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Lizel T's update23 Aug 2019, 14:35
Reviewer Update
What does a client need to do to get through your thick heads that an arrangement was already made? You let the phone ring only twice before you put it down, then you send me an email that I already responded to previously? Do you actually think this will resolve anything?
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Lizel T's updateReviewer Update
24 Aug 2019, 09:06And Discovery still maintain their silence...
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Lizel T's update24 Aug 2019, 09:06
Reviewer Update
And Discovery still maintain their silence...
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Lizel T's updateReviewer Update
26 Aug 2019, 11:20I'm not interested in speaking with a call centre agent. I want to speak to a manager who knows what is going on.
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Lizel T's update26 Aug 2019, 11:20
Reviewer Update
I'm not interested in speaking with a call centre agent. I want to speak to a manager who knows what is going on.
Discovery Health's replyOfficial
27 Aug 2019, 13:26Dear Lizel
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply27 Aug 2019, 13:26
Official
Dear Lizel
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team