PN
Prenessa N
1 reviews | Active since Mar 2015
10 Jun 2020, 12:39
Pathetic service
Discovery has taken 3 months debits twice, endless calls, countless emails, no responses. I did post a complaint here, received one call back, no follow up, no resolution, just terrible service.
I have requested call recordings but no response from multiple emails.
Such bad service from Discovery Health, looks like we should take our business elsewhere...
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
10 Jun 2020, 13:24Dear Prenessa N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply10 Jun 2020, 13:24
Official
Dear Prenessa N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
PN
Prenessa N's updateReviewer Update
10 Jun 2020, 13:56Typical standard reply with no actual research done. Just pathetic
PN
Prenessa N's update10 Jun 2020, 13:56
Reviewer Update
Typical standard reply with no actual research done. Just pathetic
Discovery Health's replyOfficial
11 Jun 2020, 13:20Dear Prenessa N
We contacted you and advised that your concern is being investigated and will be addressed shortly.
Regards Discovery Health Servicing Team
We contacted you and advised that your concern is being investigated and will be addressed shortly.
Regards Discovery Health Servicing Team
Discovery Health's reply11 Jun 2020, 13:20
Official
Dear Prenessa N
We contacted you and advised that your concern is being investigated and will be addressed shortly.
Regards Discovery Health Servicing Team
We contacted you and advised that your concern is being investigated and will be addressed shortly.
Regards Discovery Health Servicing Team
