PN
Prenessa N

1 reviews | Active since Mar 2015

10 Jun 2020, 12:39

Pathetic service

Discovery has taken 3 months debits twice, endless calls, countless emails, no responses. I did post a complaint here, received one call back, no follow up, no resolution, just terrible service.

I have requested call recordings but no response from multiple emails.

Such bad service from Discovery Health, looks like we should take our business elsewhere...

0
Replies (3)
Discovery Health
Discovery Health's reply10 Jun 2020, 13:24
Official
Dear Prenessa N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team
PN
Prenessa N's update10 Jun 2020, 13:56
Reviewer Update
Typical standard reply with no actual research done. Just pathetic
Discovery Health
Discovery Health's reply11 Jun 2020, 13:20
Official
Dear Prenessa N
We contacted you and advised that your concern is being investigated and will be addressed shortly. 
Regards Discovery Health Servicing Team