1 reviews | Active since Dec 2018
Pathetic Response
I called and asked if I will still be able to donate blood after I vaccinated, and the answer that I received was that, "I am not a Doctor, I would not know". As much as the consultant is not a Doctor, there was no need to be rude. He could have easily told me, he did not know, instead of the response I got. I am not one to dictate how people should respond, however if one is going to be employed to deal with customers, a little respect comes a long way. It felt as though I was asking a stupid question to the wrong person. This is just a general question and you would think the call desk team would know this since Discovery has Doctors and it's a COVID related question. The issue is not even about knowing or not, but the manner in which the answer was given.
