Pathetic pathetic

Pathetic. I gave in my microwave to be accessed by a company to check my microwave. I gave it in last week Thursday and apparently they have send the report to discovery. I have send an e-mail to a Martha Nyamazana Contact number : ***Email : *** asking her 3 x now to please let me know what is happening. AND YOU CAN TRACK your claim on their website their is nothing happening. What de hell now everyone is dead????????????????? I cannot phone we have difficulties with signal???????