FW
Franceli W

1 reviews | Active since Feb 2021

14 May 2023, 06:48

Pathetic online service

Worst online service ever. App**** for special payment on 26 April and communicated again on 5 May, needless to say, no communication back, or special payment. Have more than sufficient funds in the savings, the online service is pathetic.

0
Replies (3)
Discovery Health
Discovery Health's reply15 May 2023, 06:57
Official
Dear Franceli W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply15 May 2023, 10:46
Official
Dear Franceli W

We have contacted you regarding your query.
   
Regards 
Discovery Health Servicing Team
FW
Franceli W's update15 May 2023, 15:08
Reviewer Update
Thank you for addressing my frustration so promptly. Tried to change my review but couldn’t.