HS
Henny S

1 reviews | Active since Jan 2019

22 Feb 2024, 07:42

PATHETIC MEDICAL AID

Not a single claim has been correct since December 2023, 2 claims are unpaid and the Maternity benefit claims are not processed correctly at all. I think the Ombudsman needs to receive a complaint now! What the hell Discovery ??????

0
Replies (2)
Discovery Health
Discovery Health's reply22 Feb 2024, 10:55
Official
Dear Henny S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 Feb 2024, 14:03
Official
Dear Henny S 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team