1 reviews | Active since Aug 2019
Pathetic Inhumane Service with wrongful termination
Last week Wednesday, i received an absolutely rude and arrogant call from Rosanna Kinloch, stating that my medical aid will be terminated with immediate effect due to non disclosure. According to them, my water retention pills for water retention is a chronic condition and should have been disclosed in my application, but before March when i signed up, i did not take them everyday, you need a prescription for them. Now my daughters and myself are without medical aid, because of this?! Then i get a phone call on Monday, stating I need to make a payment plan to pay off my savings used? Then when i said i am disputing this, i get threatened by saying they will have to used debt collectors then? Discovery, you are inhumane, you say your company puts its clients needs first? But then you do this without investigating the situation, without asking and finding out the complete story. You are very quick to take our money but even quicker to nail a person without knowing whats going on. No one has bothered to contact me from Discovery, I will be taking this further.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
