Pathetic follow up service caused my name being blacklisted/defaulted.

Absolutely flabbergasted at the sheer ignorance of Discovery. I had medical aid through my previous company who used Discovery and as soon as I changed employer I wanted to move the medical aid to my name. I sent them a mail asking how to proceed to get the medical aid on my name. I phoned them numerous times to get it done but to no avail. After a while I received a mail stating that my membership has been cancelled and now I owe them R1225 for the savings that was used up. Without my consent, without anyone explaining that I will be owing them anything after cancellation of membership, without feedback or anything my membership was cancelled and now I owe them.

Low and behold now I am given over to ITC and cant even get internet with my current credit check. I went into Discover this morning and they could confirm my email that I requested to move membership to my own name but nowhere could they confirm of anyone calling me to inform me of owable amounts or to confirm if I want the membership cancelled...

Cost me now that I have to pay ITC just to clear my name in order to get Internet... MY WORD!!!!

Seriously, It feels like a stranger came off the streets and demanded R1000 or else he would blacklist me....

This is pathetic. They can't prove jack but I just have to pay to keep my name clean!