PATHETIC

DISCOVERY IS JUST TRULY PATHETIC. USELESS. FIRST COMPLAINT RESOLVED ONLY AFTER I RESPONDED TO HELLO PETER THAT DISCOVERY DID NOT RESOLVE YET. SEE PREVIOUS COMPLAINT.

SAME INCIDENT, NOW TRYING TO GET PRE AUTHERIZATION FOR PROCEDURE. NO RESPONSE 9 DAYS AFTER 9 E MAIL SENT.

DECIDED CALL CENTER. AFTER 35 MIN AGENT TELLS ME HE CAN NOT UPLOAD DATA, TRY AGAIN LATER.

TODAY I GET AN EMAIL, SURVEY ENEQUIRING ABOUT ABOVE CALL.

WHEN I COMPLETE SURVEY THE SHOCKING RESPONSE I GET "SORRY, SOMETHING WENT WRONG ON OUR SIDE"

THESE ARE JUST THE HIGHLIGTS .

DISCOVERY IS USELESS, PATHETIC. AVOID AT ALL COST