1 reviews | Active since May 2016

23 Feb 2018, 15:57

Pathetic Essenstial Smart Plan

I would just like to complain about the HORRIBLE and PATHETIC health plan known as the ESSENTIAL SMART PLAN.

I have been to a dentist for a check up and the dentist rather let me pay in cash. Then, I also tried to claim for BASIC Sinus medication and once again the plan would not cover this.

I feel that this plan is robbing me of my money and really a waste of funds as it serves no benefit to me and my health needs.

After having two claims rejected for a basic medical service, I wished to change my plan back to the Classic Delta Saver and Discovery refused. This means that I am now trapped in this plan till the end of 2018. I am paying a premium for a plan that I cannot even buy pills for basic sinus pain!

Really pathetic and day light *******.

0
Replies (2)
Discovery Health
Discovery Health's reply23 Feb 2018, 16:12
Official

Dear james-dearham

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply27 Feb 2018, 15:55
Official

Dear james-dearham

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team