BW
Ben W

1 reviews | Active since Nov 2009

03 May 2020, 08:44

Pathetic Don't Care Medical Aid

Treated like **** by Discovery, people must wake up as this supplier only takes money but when you have an emergency they refuse to pay. nobody want to listen as they presume I'm faking an emergency for my wife at a hospital????. Glad I cancelled as they just continuously proofed that I'm paying for them to treat me like **** when I really needed them. Good customer support and care pushed me to cancel with them. Watch for this money train poor customer service company as they **** their care for their members.

0
Replies (2)
Discovery Health
Discovery Health's reply04 May 2020, 10:57
Official
Dear Ben W
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 May 2020, 10:08
Official
Dear Ben W

We have contacted you regarding your query.
 
Regards 
Discovery Health Servicing Team