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Nicole E

1 reviews | Active since Apr 2019

18 Apr 2019, 16:08

Pathetic Discovery Health

Discovery Health is pathetic to say the least. On 24 March I went to a Clicks pharmacy to get medication. The transaction to Discovery couldn't be processed because DISCOVERY was off line. The pharmacy said I should pay my account and claim it back from Discovery. That is what I am trying to do since 28 March. Today is 18 April and I still have NOT received my money back. It is excuses on top of excuses. Maybe HelloPeter can help??

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Replies (2)
Discovery Health
Discovery Health's reply23 Apr 2019, 07:39
Official
 Dear nicole-engelbrecht 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards
 Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply24 Apr 2019, 14:49
Official
 Dear nicole-engelbrecht 

Please check your emails for final feedback from us. 
Regards
Discovery Health Servicing Team