LL
Lindi L

1 reviews | Active since Jul 2016

09 Aug 2016, 09:48

Pathetic Discovery

<p>This will be my 2nd complaint with STILL no resolution. I have app**** for a new medical aid card for my husband in November 2015. Probably 20 emails later and all I have to show for it - useless reference numbers. </p> <p> </p> <p>Why is the service so **** pathetic? All we need is a new card?? I start to see why Discovery is loosing soooo many of its members to Momentum.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply10 Aug 2016, 09:37
Official

Dear Lotter21

We received your complaint and we’re looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply11 Aug 2016, 09:44
Official

Dear Lotter21

We have contacted you with a resolution to your issues.

Please feel free to contact us should you have any other concerns or queries.

Regards
Heelan