PATHETIC CUSTOMER SERVICE

Good day

I have been receiving the WORST customer service from discovery. I do not think any other company operates on such poor performance. I called Discovery in June to add myself as a Third Party to my mothers policy. I spoke to Jeremy, he gave me an email address *** to send the docs through, I did and no feedback from there. I called again on the 5th July and Tasneem assisted me with the same request and still it was not done. An email was sent to ***.... I called today AGAIN so that the debit orders can be corrected as yourl have been debiting me incorrectly just to be told AGAIN that yourl did not process the forms, yourl did not adjust the debit orders... Nothing, please assist ASAP or else I will send an email directly to Adrian telling him how pathetic you guys are.