JM
Joash M

1 reviews | Active since Sept 2015

08 Jan 2024, 11:06

Pathetic Customer Service

Increased premium for my mum who is a pensioner. I can't get a hold of someone in the call centre for two weeks now and waiting for hours. Her premium Increased from R2400 to R5800. This is ridiculous, I have submitted all the necessary documents.

0
Replies (2)
Discovery Health
Discovery Health's reply08 Jan 2024, 11:56
Official
Dear Joash M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply08 Jan 2024, 16:25
Official
Dear  Joash M
 
We have been in touch with you to answer your comments.
 
Regards
Discovery Health Servicing Team