AM
Asha M

1 reviews | Active since Jun 2016

20 Jun 2016, 06:53

PATHETIC CLIENT SERVICE AND **********

<p>Hi, my name is Asha Maharaj and I was admitted at the Kingsway Hospoital last year for severe headaches. I was sent for an MRI scan by the specialist whilst I was admitted.</p> <p>However, I have been sent bills and now summons because Discovery refuses to pay for the scan.</p> <p>Discovery refused to pay on the basis that I was admitted for backaches and why was I sent for an MRI for headaches. They asked me to get the doctors reports so they can see exactly what I was admitted for. I contacted the specialist and he gave me a copy of my reports. It clearly states that I was admitted for severe headaches. I have sent these reports to Discovery. I have been calling them every week for almost a year now and no one seems to know what is going on in that place. I asked if they can get someone to call me back with an answer but no one even calls back or acknowledges your query. I have now been summoned and I am now on the credit beareu. I have put up this review last week on Hello Peter and someone commented from Discovery on this, however till date no one has still had the courtesy to call me. Can someone please assist as this is really not acceptable!!! DISCOVERY HEALTH IS PATHETIC WITH THEIR SERVICE TO THEIR CLIENTS AND DON'T EVEN BOTHER TO SEE WHAT DAMAGE THEY HAVE CAUSED IN ANOTHER PERSON'S LIFE!!! AS LONG AS THEY GET THEIR MONEY THEY ARE NOT BOTHERED!!! CAN SOMEONE FROM DISCOVERY PLEASE CALL ME AND RESOLVE THIS ISSUE AS THIS IS AFFECTING MY LIFE AND MY FUTURE!!!!!!</p>

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Replies (3)
Discovery Health
Discovery Health's reply20 Jun 2016, 08:06
Official

Dear ashamaharaj

We saw your comment and understand your frustration. We are investigating your query and we will contact you shortly.

Regards
Discovery Health Servicing

AM
Asha M's update20 Jun 2016, 08:14
Reviewer Update

I have been sent summons and now listed on the credit beareau. This is now affecting my life.

This query is almost a year now.

Discovery Health
Discovery Health's reply20 Jun 2016, 11:25
Official

Hi Ashamaharaj

We have contacted you with a resolution to your issues. Please contact us if you have any other queries.

Regards
Anil